Our office is located about 4 minutes from the Cancun International Airport.
Our office open 7 days a week from 8:00am to 10:00pm, but if you have a late arrival (*or an early flight departure) We can deliver (or pick up) the car at Cancun International Airport or in your Hotel at any time with out any extra charge. We offer you 24 hours service and asistance.
For any emergency you can call from any where in Mexico (24 hours): 01 800 3279 929 (01 800 EASY WAY).
*For an early flight departure: The return of the vehicle is in our office located 4 minutes from Cancun airport. We will provide you the transportation (free of charge) to the airport.
Yes, we have our own shuttle service to pick you up from the airport to our office.
We can deliver the car at the airport or in your Hotel with out any extra charge
Yes, We'll deliver your vehicle to any location in Mexico if the vehicle is going to be return in Cancun. We ask the renter to be present at the time of drop off. We will need to complete paperwork and review the proper vehicle operation.
Yes, We offer a shuttle service back to Cancun International Airport.
Yes, You can return the car at the airport or in your Hotel with out any extra charge.
Yes, You can return the car at the Cancun International Airport in closing hours. You will have to inform Us the time when You will meet one of the members of our staff (at the Airport). This person will give You back your credit card voucher or cash deposit after complete paperwork and review the proper vehicle operation.
Our requirements are:
If you are under 25 years old, you have to pay the under-age fee of $15.00 USD per day.
You can pay cash, travelers check, credit card (Visa or Master Card) , or debit card (Visa Electron).
Yes, but the card holder must present themselves with proper ID to sign the rental contract.
An extra fee is usually charged if a car is returned to a different location than where it was picked up. This fee varies on location (between $ .25 to $.50 USD x kilometer) .
Yes, We do. Actually we offer affordable rates for short term & long term period.
Unfortunately, You can't take our cars outside Mexico Country and/or drop it off in another Country (insurances regulations).
All rental rates are based on a 24 hour period.
Beware of the 24 Hour Clock. This means if you rent your car on Wednesday and return it on Thursday, you are charged for one day only if you return it within 24 hrs. You are usually charged for 2 days if you return it more than 27-28 hrs after picking the car up. The policy is that an hourly rate (extra hours) is charged for the first 3-4 hrs after 24 hrs.
Returning the car after the hourly rate period means a whole extra day is charged.
Yes, one to many additional driver are allowed. Additional driver must meet the same age and driver license requirement and be present at the time of rental.($3.00 USD extra + tax per day per each additional driver).
We do have accessories that can be rented with the vehicles. The accessories are a baby seat & cell phones. Child Safety & Infant Seats are Usually Available: Since there may be limited availability or these you should reserve these well in advance. They are usually $5.00 US per day to rent.
It is always better to stick with the dates and time period you have reserved. You will be penalized for returning it early> We recalculate your rate based on current daily rates, which may be much higher than when you reserved. Some extra charges will apply in cancellations during high season "periods" (Christmas, New Year, Eastern and July and August).
You will need to list additional drivers on your contract at the time of pick up. If someone else drives the car without the rental car agency's permission your contract maybe voided for protection and even claims against your personal insurance coverage.
It's a good idea to get out and inspect the vehicle with the attendant for scratches, dents or other damage before you take off. Any damage or unusual dents or scratches should be noted on the contract before you leave the lot. Go back to the rental office if need be to have this acknowledged in writing.
No, no matter which vehicle is rented, all renters must agree that they will not use the vehicle for off-roading, racetrack, or illegal purposes.
Fuel must be brought back the same way it was given to You. Be sure and fill your car up before you return your car. In case You did not return the car with the same way it was given to You, We will charge You the double of the average market price of fuel. Please don't forget it.
Yes, We offer discounts to members of any of these associations.
We must be notified at least 72 hours prior to the scheduled delivery time in order to avoid being charged up to one day's rental fee.
No, for the pleasure of all future renters, we do not allow smoking in our vehicles. A cleaning charge may apply if policy is violated.
First, seek medical attention if needed. Secondly, for insurance purposes and your protection, you must file a police report. Then contact us so we are aware of the situation. We have a 24 hours assistance number :(998)1 692688
It is unlikely since all our vehicles are late models. You simply call the phone number provided with the vehicle and help is on the way.
There is only one type of tax You will be charged> 10% VAT (I.V.A.).
We don't charge any airport tax or surcharges when We deliver the car to the airport. The Car rentals Companies located are the Cancun airport will charge You an additional "airport tax" that can increase your overall bill substantially